1. Your inquiry and demands have well treated by our professional sales team.
2. Over 15 years experience engineering team will stand by you all the time.
3. Oversea service available on crane installation/commissioning from Dowellcrane.
4. Two (2) years warranty for crane products makes you concern on crane using.
6. 3rd Party Inspection acceptable during or after producing.
7. High standard and Brand-New electrical components shall be used on the crane.
8. Products’ quality, performance and utility life are guaranteed.
9. Hyper growing of market-share, our products sold to South Asia, The Middle East, South America and etc.
10. Brilliant shipment operation saves your freight and time.
What do we sale?
Whatever industry you are, As long as you need machine to lift something. Our product could meet your demand. If you want to realize the travelling of six directions, all kinds of crane products that you could choose,Please don’t hesitate contact us. We could make your work easier.
Service & Support
1. We have a professional sales team,can privede u a quick and professional reply.
2. Exclusive engineer support at any time, so we can design within 24 hours.
3. 2 year warranty for whole machines, providing all parts free of charge.
4. Low charge for continue maintenance when warranty is expired.
5. We can produce the largest tonnage crane,just give us your demand. We can provide free training to end-users, don't worry about the installation.
6. We dispatch service engineer to site for preventative maintenance visit including normal inspection and testing, free for warranty period.
Inspect the rope for any signs of excessive wear such as kinking, crushing, cutting, bird-caging, corrosion, reducing diameter or any other unusual wear.
Visually inspect the load block and hook for excessive wear such as pending, twisting, cracks, grooves, or increased throat opening
Inspection external parts of the hoist, trolley frameworks, catwalks, handrails etc., for broken parts ,mis-alignments, broken welds, excessive wear, or any unusual conditions
Inspect the sheaves, drums, wheels, and bearings
Open control boxes and check all contactors, relays, timers, etc., for proper operation, loose/broken connections, pitting
Inspect external motors, couplings and wiring for wear and deterioration. Check motor stators and windings for proper operations and wear
Inspect all equipment oil/lubricate levels and report any excessive leakage
Visually inspect all supports runways for general condition and properly installed safety equipment such as end stops, rail bolts/clips, anti-collision devices, etc Inspect main power supply system for collector shoe conditions, festoon conditions, etc., for signs of arcing or wear
Genuine parts help you keep your equipment running.
As part of the Dowell Crane global family, Dowell Cranes is committed to keeping your crane in service wherever you're working.
Many Dowell Cranes parts are interchangeable, so in most cases the part you need is ready and waiting.
Dowell Crane is committed to providing the uptime you demand with parts and service support available 24/7 — if necessary, we'll ship parts direct from our factory to support your machine.